FAQs
Frequently Asked Questions (FAQs)
1. What products do you sell?
We specialize in mobile homes, prefab houses, expandable container homes, portable cabins, and modern housing solutions.
2. Do you ship internationally?
Yes, we provide worldwide shipping to many countries including the USA, Europe, Australia, and more.
3. What is DDP shipping?
DDP (Delivered Duty Paid) means we arrange door-to-door delivery, including shipping, customs clearance, and import duties where applicable.
4. How long does delivery take?
Production usually takes around 30–40 days. Shipping time depends on the destination country and shipping company.
5. Can I customize the mobile home?
Yes, many of our products support customization such as logo branding, colors, layouts, and interior options.
6. Do you provide tracking numbers?
Yes, tracking information is provided after shipment so you can monitor your order status.
7. Do you offer bulk or wholesale pricing?
Yes, we work with both individual buyers and wholesale customers. Please contact us for special pricing.
8. Can I place orders through Shopify?
Yes, our products are available through our Shopify store for easy ordering and secure checkout.
9. What payment methods do you accept?
We accept secure payment methods depending on your region and order requirements.
10. Do you work directly with manufacturers?
Yes, we work with trusted international manufacturers and suppliers to ensure product quality and competitive pricing.
11. Can I request product photos and videos before ordering?
Yes, we can provide detailed product photos, videos, and specifications upon request.
12. How can I contact customer support?
You can contact us anytime through email, WhatsApp, or our Shopify store contact page.
13. Are your mobile homes suitable for residential use?
Yes, our mobile homes are designed for residential, vacation, office, and commercial use depending on the model.
14. Do your products come with warranty support?
Warranty availability depends on the product and supplier. Please contact us for warranty details before ordering.
15. Can you help with custom orders?
Yes, we support custom projects and personalized requirements for selected models.